Previous incidents

February 2025
Feb 17, 2025
1 incident

Dynamic Videos Generation Issues

Resolved Feb 17 at 05:10pm MST

Status: Resolved
Time Impacted: ~8 hours
Level of Impact: Minor disruption for a limited group of users

Summary:
We encountered an issue with Dynamic Video Generation that caused a temporary blocker to generate Dynamic Videos for a specific scenario. The issue was identified and resolved.

Resolution:
Dynamic Videos functionality has been fully restored, and users can now generate prospects videos without any interruptions.

Next Steps:
• We’re enhancing our monitoring and validation proce...

Feb 11, 2025
1 incident

User Sign-Up Workflow Disruption

Resolved Feb 11 at 11:07pm MST

Status: Resolved
Time Impacted: ~2 hours
Level of Impact: Minor disruption for a limited group of users

Summary:
We encountered an issue in the user sign-up workflow that caused a temporary disruption. The issue was quickly identified and resolved.

Resolution:
Sign-up functionality has been fully restored, and users can now sign up without any interruptions.

Next Steps:
• We’re enhancing our monitoring and validation processes to ensure seamless user experiences moving forward.
• Ongoin...

January 2025
No incidents reported
December 2024
No incidents reported