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Dynamic Videos Generation Issues

Feb 17 at 05:10pm MST
Affected services
API v2

Resolved
Feb 17 at 05:10pm MST

Status: Resolved
Time Impacted: ~8 hours
Level of Impact: Minor disruption for a limited group of users

Summary:
We encountered an issue with Dynamic Video Generation that caused a temporary blocker to generate Dynamic Videos for a specific scenario. The issue was identified and resolved.

Resolution:
Dynamic Videos functionality has been fully restored, and users can now generate prospects videos without any interruptions.

Next Steps:
• We’re enhancing our monitoring and validation processes to ensure seamless user experiences moving forward.
• Ongoing improvements will focus on further strengthening system reliability and early issue detection.